Tambourine

Delivery methods

We despatch orders quickly and efficiently. Orders processed before 1pm are very often despatched on the same day (subject to payment terms and stock availability). Orders placed after our couriers have collected will usually be shipped the following day. We use a variety of couriers and shipping methods to ensure that orders are shipped and delivered quickly and safely.

Delivery charges

Our carriage charges are normally calculated according to order contents as below:

UK mainland

Northern Ireland, Scottish Highlands & Islands, & Channel Islands

Republic of Ireland

Mainland Europe and Rest of World

If your basket contains items from more than one of these categories, you will be charged a blended rate (usually equivalent to the highest individual carriage charge). Some extremely large and built-to-order products are shipped direct from the manufacturer and are subject to further surcharges (see individual product pages for more information).

Orders paid before 3pm are normally despatched the same day subject to availability. If you need something in a hurry, we can normally organise next day delivery on products we have in stock. Call us for a quote.

Couriers are contracted to deliver Monday to Friday only, with the exception of our private piano delivery team who deliver on Saturdays where applicable.